Since we started accepting complaints in July 2011, we have handled more than 550,000 from people all over the country about problems in the financial marketplace. These complaints help us understand the problems you face and focus our efforts to protect consumers like you. While you can see hundreds of thousands of these complaints in [...]
Complaints filed with the Consumer Financial Protection Bureau in 2014 totaled 39,185, a number that should rise by a few hundred as the totals are refined in the coming weeks. Collection & Credit Risk
WASHINGTON -- An in-depth look by the Consumer Financial Protection Bureau into its consumer complaint database has yielded some surprising insights, including a relative lack of grievances against payday lenders and that most consumers appear satisfied by companies' response. Collections - Other Consumer
Last week, we proposed a policy to give consumers the option to share the stories behind their complaints in our public Consumer Complaint Database. Comments to our proposed policy were originally due on August 22, 2014. Based on feedback and requests we’ve received, we’ve decided to provide additional time to comment on the policy. Comments [...]
The Consumer Financial Protection Bureau has started fielding complaints about nonbank products such as debt settlement, credit repair and pawn and title loans. Collections - Credit Card
