Your complaint is more than data—it’s your story

Since we started accepting complaints in July 2011, we have handled more than 550,000 from people all over the country about problems in the financial marketplace. These complaints help us understand the problems you face and focus our efforts to protect consumers like you. While you can see hundreds of thousands of these complaints in [...]

By |2017-05-20T11:45:10-05:00March 19th, 2015|News|Comments Off on Your complaint is more than data—it’s your story

CFPB Complaint Data Rises on a Yearly Comparison

Complaints filed with the Consumer Financial Protection Bureau in 2014 totaled 39,185, a number that should rise by a few hundred as the totals are refined in the coming weeks. Collection & Credit Risk

By |2015-01-25T05:02:01-06:00January 25th, 2015|FDCPA|Comments Off on CFPB Complaint Data Rises on a Yearly Comparison

The Hidden Messages in the CFPB’s Complaint Database

WASHINGTON -- An in-depth look by the Consumer Financial Protection Bureau into its consumer complaint database has yielded some surprising insights, including a relative lack of grievances against payday lenders and that most consumers appear satisfied by companies' response. Collections - Other Consumer

By |2017-05-20T11:45:29-05:00July 30th, 2014|FCRA|Comments Off on The Hidden Messages in the CFPB’s Complaint Database

We’ve extended the comment period for our complaint narrative policy

Last week, we proposed a policy to give consumers the option to share the stories behind their complaints in our public Consumer Complaint Database. Comments to our proposed policy were originally due on August 22, 2014. Based on feedback and requests we’ve received, we’ve decided to provide additional time to comment on the policy. Comments [...]

By |2017-05-20T11:45:29-05:00July 29th, 2014|News|Comments Off on We’ve extended the comment period for our complaint narrative policy

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Web: Consumer Credit Attorney

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