Consumer advisory: You’ve got options when it comes to overdraft

Today, we’re announcing an enforcement action against Alabama-based Regions Bank for charging overdraft fees to consumers who had not opted-in for overdraft coverage. We’re requiring Regions Bank to fully refund all affected consumers – hundreds of thousands of consumers have already been refunded $ 49 million in fees. We’re also fining the company $ 7.5 [...]

By |2017-05-20T11:45:03-05:00April 30th, 2015|FCRA|Comments Off on Consumer advisory: You’ve got options when it comes to overdraft

Consumer Delinquencies Remain Near Record Lows

Bank card and closed-end loan delinquencies rose in last year’s fourth quarter but were still near record lows, according to the American Bankers Association’s Consumer Credit Delinquency Bulletin. Collection & Credit Risk

By |2015-04-26T15:59:25-05:00April 26th, 2015|FCRA|Comments Off on Consumer Delinquencies Remain Near Record Lows

Register for our research conference on consumer finance

Join us for the CFPB Research Conference on May 7-8, 2015. The conference will be focused on high-quality consumer finance research, with academic and government researchers presenting their research papers. The conference will be held at: United States Bureau of Engraving and Printing 300 14th Street S.W. Washington, D.C. 20228 This event is open to [...]

By |2017-05-20T11:45:09-05:00April 24th, 2015|FDCPA|Comments Off on Register for our research conference on consumer finance

Consumer advisory: 3 pension advance traps to avoid

Many retirees depend on a pension to cover day-to-day as well as occasional unexpected expenses, such as health emergencies or home repairs. We’ve heard that some retirees with pensions who are facing financial challenges have responded to ads for cash advances on their pensions. Although pension advances may seem like a “quick fix” to your [...]

By |2017-05-20T11:45:10-05:00March 16th, 2015|News|Comments Off on Consumer advisory: 3 pension advance traps to avoid

Consumer advisory: Three steps you should take if you have a reverse mortgage

Reverse mortgages are a type of loan that allows homeowners, 62 and older, to borrow against the accrued equity in their homes. Reverse mortgages can help some older homeowners meet financial needs in retirement. Most reverse mortgages today are federally insured through the Federal Housing Authority’s (FHA) Home Equity Conversion Mortgage (HECM) program. We’ve heard [...]

By |2017-05-20T11:45:12-05:00February 9th, 2015|News|Comments Off on Consumer advisory: Three steps you should take if you have a reverse mortgage

Save the date: Join us for the Winter 2015 Consumer Advisory Board meeting in Washington, DC

Join us for a Consumer Advisory Board meeting with Director Cordray on Thursday, February 19 from 10 a.m. to 4 p.m. EDT. During this meeting we will discuss trends and themes related to consumer financial well being and medical debt. Consumer Financial Protection Bureau Auditorium 1275 First Street NE Washington, D.C. 2002 Washington, DC This [...]

By |2017-05-20T11:45:12-05:00February 4th, 2015|News|Comments Off on Save the date: Join us for the Winter 2015 Consumer Advisory Board meeting in Washington, DC

Consumer Advisory: Student loan debt relief companies may cost you thousands of dollars and drive you further into debt

Today we took action to put an end to two student loan debt relief scams that illegally tricked borrowers into paying upfront fees for federal loan benefits. In a joint filing with Florida’s Attorney General, we shut down student loan debt relief company College Education Services and, separately, we filed a lawsuit against Student Loan [...]

By |2017-05-20T11:45:15-05:00December 11th, 2014|News|Comments Off on Consumer Advisory: Student loan debt relief companies may cost you thousands of dollars and drive you further into debt

Consumer Advisory: 7 ways to keep medical debt in check

Debt collection is the top complaint we’ve received since September 2013. Out of all debt types, medical collections make up 52 percent of collection accounts on credit reports, far outpacing all other types of debt. Medical collections are so widespread, that an estimated 43 million consumers with an account in collection have medical debt. We [...]

By |2017-05-20T11:45:15-05:00December 11th, 2014|FDCPA|Comments Off on Consumer Advisory: 7 ways to keep medical debt in check

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