More financial empowerment tools for communities

Today, we’re expanding the Your Money, Your Goals toolkit. This toolkit is a comprehensive and interactive guide designed for organizations that serve low-income consumers. It covers topics like budgeting for daily expenses, managing debt, and avoiding common financial traps. We’re releasing three versions of the toolkit for: Organizations that engage volunteers Legal aid organizations Workers [...]

By |2017-05-20T11:45:09-05:00April 24th, 2015|News|Comments Off on More financial empowerment tools for communities

Your complaint is more than data—it’s your story

Since we started accepting complaints in July 2011, we have handled more than 550,000 from people all over the country about problems in the financial marketplace. These complaints help us understand the problems you face and focus our efforts to protect consumers like you. While you can see hundreds of thousands of these complaints in [...]

By |2017-05-20T11:45:10-05:00March 19th, 2015|News|Comments Off on Your complaint is more than data—it’s your story

Credit Card Debt Soars; Forecast Calls for More

U.S. credit card debt jumped by $ 57.1 billion - up 47% - in 2014 compared to 2013 and the forecast calls for the total to reach $ 60 billion this year, according to a new survey from CardHub. Collection & Credit Risk

By |2015-03-10T23:08:24-05:00March 10th, 2015|FCRA|Comments Off on Credit Card Debt Soars; Forecast Calls for More

More momentum for promoting tools for social services programs

In the six months since we announced the release of Your Money, Your Goals: A Financial Empowerment Toolkit for Social Services Programs, organizations across the country have been at work equipping frontline social services staff to use its information and tools to help their clients learn financial decision-making skills. This comprehensive guide to empowered financial [...]

By |2017-05-20T11:45:13-05:00January 30th, 2015|FCRA|Comments Off on More momentum for promoting tools for social services programs

Senate Committee Leader Wants More Student Loan Market Oversight, Reform

Senate Banking Committee Chairman Sen. Tim Johnson (D-S.D.) is calling for joint action between the Department of Education, Department of Treasury and the Consumer Financial Protection Bureau to address student loan industry issues - including debt collection and loan servicing. Collection & Credit Risk

By |2014-12-25T17:59:42-06:00December 25th, 2014|FDCPA|Comments Off on Senate Committee Leader Wants More Student Loan Market Oversight, Reform

Helping more consumers use our services in other languages

We’re working to reach more people with our services and information, and we could use your help. About 24 million people in the United States say they don’t speak English “very well,” according to the Census Bureau. In this group, people are likely to be more comfortable with Spanish, Chinese (Mandarin or Cantonese), French, Haitian [...]

By |2017-05-20T11:45:18-05:00October 25th, 2014|News|Comments Off on Helping more consumers use our services in other languages

More Consumers Paying Debts With Tax Refunds: Survey

Americans were budget and money conscious with their tax returns this year, according to a survey by American Consumer Credit Counseling, a national financial education nonprofit organization. Collections - Credit Card

By |2014-06-19T22:34:04-05:00June 19th, 2014|FDCPA|Comments Off on More Consumers Paying Debts With Tax Refunds: Survey

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