Here’s what we’re hearing from Servicemembers and their families

Today, we’re releasing our third Snapshot of Complaints Received from Servicemembers, Veterans and their Families. The report details the data and trends from consumer complaints we’ve received from members of the military community since July 2011. Here are just a few highlights: Debt collection complaints have continued to rise since our last report, and now [...]

By |2017-05-20T11:45:03-05:00April 28th, 2015|News|Comments Off on Here’s what we’re hearing from Servicemembers and their families

We took a look at arbitration agreements and here’s what we found

Tens of millions of consumers use financial products or services like credit cards and student loans that include pre-dispute arbitration clauses in their agreements. This means that either party to these contracts can require disputes be resolved through arbitration, rather than through the court system. These clauses are controversial. Critics of these clauses argue that [...]

By |2017-05-20T11:45:10-05:00March 14th, 2015|News|Comments Off on We took a look at arbitration agreements and here’s what we found

Here’s how medical debt hurts your credit report

Since September 2013, debt collection has been the top complaint at the CFPB. Among all debt types, medical debt tops the list. When a debt is past due, a collector may report the account to a credit agency. This would appear as an account in collection, often resulting in a credit score drop. A staggering [...]

By |2017-05-20T11:45:15-05:00December 11th, 2014|FCRA|Comments Off on Here’s how medical debt hurts your credit report

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