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Today, we’re announcing that we filed a lawsuit against a robo-call debt collection operation, including its ringleaders, their companies, and service providers. The debt collectors allegedly sent millions of robo-calls to threaten, harass, and deceive consumers to collect debt that consumers do not owe, or were not owed to the debt collectors themselves. The complaint alleges that the scheme depended on the participation of the telemarketing company that sent the robo-calls and the payment processors that allowed the collectors to access consumers’ bank accounts.

Look for warning signs

If you don’t recognize a debt from a debt collector, ask the caller for their name, company, address, telephone number, and professional license number. If a caller is unable to provide you information about his company, or can’t verify information, do not give money to the caller or company. Learn more about warning signs that could signal a debt collection scam.

You have certain rights to ask a debt collector to verify debt. You can send a letter to the debt collector to request more information.

If you have a complaint about debt collection, you can submit a complaint online or by calling us at (855) 411-2372.

Consumer Financial Protection Bureau

By | 2017-05-20T11:45:07+00:00 April 25th, 2015|News|Comments Off on We’re suing a robo-call debt collector

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